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0044 1753 206 890 | sales@diffusionkids.com

SPRING SUMMER 2015

Delivery Information

Delivery Information- Diffusion Kids Designer Limited

DISPATCH
All products where possible, will be dispatched to you the next working day subject to credit clearance, address verification and availability of items. Sometimes we may need to carry out additional checks on your payment or address details which may delay your order. Therefore we ask for up to 3 working days, once your order has been accepted for it to be dispatched. Once your order has been dispatched we will send you a confirmation via email, to the address on your account. We will contact you within 24 hours of placing your order if there is a delay or items are out of stock.
Orders received before 1pm GMT usually dispatched same day, subject to security clearance and stock availability. For further details Customer Services Alternatively, you can also collect your order from our store. Please Kindly contact us at +44(0)1753 576493 or email our customer services  to arrange collection. You will need to bring with you a printed copy of your order confirmation as proof of purchase and identity.  

Deliver informtion is also available beneath every product. For further inquiries please kindly do not hesitate to contact us We use Aramex - Delivery Unlimited, Royal Mail, Parcel Force as appropriate to ensure delivery as promised. You can track and trace your parcel except parcels chosen to be delivered with globalvalue and globaleconomy. To ensure that your parcel has been delivered safely, we need recipient's signature. If it is not possible to obtain the recipient's signature, then the delivery driver will leave a card with the details of the local Post Office and options to reschedule delivery or collection at post office in person. For security concerns your items cannot be left in outbuildings, porches, or with a neighbour. If it has been less than a week, You can order online at the delivery provider's website for reschedule of delivery. Failure in delivery in second attempt or collection at post office can result in returning the parcel back to us by a certain date. In the latter case, you will need to pay the re-delivery charge separately as applicable for scheduling delivery a second time.

Orders must be placed before 1pm GMT (unless agreed).

PLEASE KINDLY BE ADVISED THAT, FOR SECURITY CONCERNS, WE WILL SHIP THE ITEMS TO THE BILLING ADDRESS REGISTERED WITH CARD

WE DELIVER OUR PRODUCTS TO ALL CORNERS OF THE GLOBE

AFRICA (54)
  • Algeria
  • Angola
  • Benin
  • Botswana
  • Burkina
  • Burundi
  • Cameroon
  • Cape Verde
  • Central African
  • Republic
  • Chad
  • Comoros
  • Congo
  • Congo, Democratic
  • Republic of Djibouti
  • Egypt
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Gabon
  • Gambia
  • Ghana
  • Guinea
  • Guinea-Bissau
  • Ivory Coast
  • Kenya
  • Lesotho
  • Liberia
  • Libya
  • Madagascar
  • Malawi
  • Mali
  • Mauritania
  • Mauritius
  • Morocco
  • Mozambique
  • Namibia
  • Niger
  • Nigeria
  • Rwanda
  • Sao Tome & Principe
  • Senegal
  • Seychelles
  • Sierra Leone
  • Somalia
  • South Africa
  • South Sudan
  • Sudan
  • Swaziland
  • Tanzania
  • Togo
  • Tunisia
  • Uganda
  • Zambia
  • Zimbabwe
ASIA (44)
  • Afghanistan
  • Bahrain
  • Bangladesh
  • Bhutan
  • Brunei
  • Burma (Myanmar)
  • Cambodia
  • China
  • East Timor
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Japan
  • Jordan
  • Kazakhstan
  • Korea, North
  • Korea, South
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Lebanon
  • Malaysia
  • Maldives
  • Mongolia
  • Nepal
  • Oman
  • Pakistan
  • Philippines
  • Qatar
  • Russian Federation
  • Saudi Arabia
  • Singapore
  • Sri Lanka
  • Syria
  • Tajikistan
  • Thailand
  • Turkey
  • Turkmenistan
  • United Arab Emirates
  • Uzbekistan
  • Vietnam
  • Yemen
EUROPE (47)
  • Albania
  • Andorra
  • Armenia
  • Austria
  • Azerbaijan
  • Belarus
  • Belgium
  • Bosnia & Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Georgia
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Ukraine
  • United Kingdom
  • Vatican City
N. AMERICA (23)
  • Antigua and Barbuda
  • Bahamas
  • Barbados
  • Belize
  • Canada
  • Costa Rica
  • Cuba
  • Dominica
  • Dominican Republic
  • El Salvador
  • Grenada
  • Guatemala
  • Haiti
  • Honduras
  • Jamaica
  • Mexico
  • Nicaragua
  • Panama
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent & the
  • Grenadines
  • Trinidad and Tobago
  • United States
OCEANIA (14)
  • Australia
  • Fiji
  • Kiribati
  • Marshall Islands
  • Micronesia
  • Nauru
  • New Zealand
  • Palau
  • Papua New Guinea
  • Samoa
  • Solomon Islands
  • Tonga
  • Tuvalu
  • Vanuatu
S. AMERICA (12)
  • Argentina
  • Bolivia
  • Brazil
  • Chile
  • Colombia
  • Ecuador
  • Guyana
  • Paraguay
  • Peru
  • Suriname
  • Uruguay
  • Venezuela

Your postage cost will be calculated automatically at the checkout when you finish your order. We provide FREE SHIPPING WORLDWIDE for orders over £99.99.We reserve the right to choose delivery method in case of FREE DELIVERY. Delivery times may vary depending upon location, kindly feel free to contact us for additional information on International orders. For all deliveries, we usually start delivering from 8am to 5.30pm Monday to Friday, and from 8am to 2pm on Saturdays. We are currently unable to give specific times. Deliveries on a Saturday are only made where the sender has chosen and paid for the Saturday delivery service. These deliveries are usually made between 7am and 2pm.We do not currently deliver on a Sunday.

INFORMATION ABOUT DELIVERY CHARGES

UNITED KINGDOM
Standard Delivery (3-5 working days) - £3.95
Express Delivery (Next Day) - £6.95
Saturday Delivery - £12

EUROPE
Standard Delivery (3-7 working days) - £7.95
Express Delivery (2-4 working days) - £14.95

AUSTRALIA/US/CANADA
Standard Delivery (7-14 working days) - £12.95
Express Delivery (3-7 working days) - £16.95

MIDDLE EAST
For 18 Middle East Countries
Algeria, Bahrain, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Morocco, Syria, Sudan, United Arab Emirates and Yemen
Standard Delivery (7-14 working days) - £14.95
Express Delivery (2-5 working days) - £19.95

REST OF THE WORLD
Standard Delivery (7-14 working days) - £14.95
Express Delivery (2-5 working days) - £19.95

Orders must be placed before 1pm GMT (unless agreed)

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